Updating Your Plan

You can upgrade, downgrade, switch between monthly and yearly billing, or pause your subscription at any time from your account settings.

How to change your plan

1. Open Settings in the left sidebar, then Billing & Subscription. You will see your current plan, the per-minute price on it, your next renewal date, credit balance, and upcoming payment.
2. Important: if Pay-As-You-Go is enabled, turn it off first and save. The system does not allow plan changes while PAYG is active.
3. Click Manage Billing. You are redirected to Stripe’s secure Billing Portal, where you can review your current plan, payment method, and invoice history.
4. In the Billing Portal, click Update Subscription.
5. Select your new plan and billing interval (monthly or yearly), then click Continue.
6. Review the new plan details, pricing, and any prorated amount, then confirm with Subscribe and Pay.

When changes take effect: upgrades apply immediately. Downgrades apply at the start of your next billing cycle.

Prorated upgrades: when you upgrade mid-cycle, you may not receive the full credit allocation immediately, because the upgrade is prorated — you are charged a smaller amount for the partial period, and credits are granted to match. Full credits arrive on your next normal renewal.

Switching to yearly billing

Yearly billing gives you two months free: you pay 10x the monthly price for 12 months of service. Credits still renew monthly, so you are never waiting a full year for your allocation. To switch, follow the steps above and select the yearly version of your plan.

Pausing your subscription

You can pause your subscription for up to 3 months instead of cancelling:

• Your workspace and all content are preserved for the entire pause.
• Billing stops while paused and resumes automatically when the pause ends.
• While paused, a pause screen appears on login, where you can restart your subscription at any time.

If you plan to come back, pausing beats cancelling.